We often have enquiries about fixing zips. Depending on the issue you may need to book with our Sewing repairers or our Shoe repairers. Sometimes if it is the slider that is the issue a little tweak with a long nose pliers may fix the problem.
If there are broken teeth then the zip needs to be unpicked and a new zip inserted. As this is a time consuming process we suggest you do that at home, buy a new zip and bring it in to be stitched into place.
If in doubt please email us about the zip problem and send a photo and then we can direct you to the right repair station to make a booking.